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Buying a ticket
How do I buy a ticket?
Pick an event, a session, your tickets or seats on the map, then pay. You get your tickets by e-mail and WhatsApp within seconds.
Do I need an account?
No, guest checkout is available. An account lets you find your tickets, transfer them and earn points.
Is the displayed price final?
Yes. All fees are included in the displayed price from the event listing.
My tickets
Where are my tickets?
In the confirmation e-mail, on WhatsApp, and under "My tickets" if you have an account. The QR code changes every minute: show it from your phone.
Can I transfer a ticket to a friend?
Yes, from "My tickets": your friend receives a link to accept the ticket, which is reissued in their name.
I can no longer attend, can I resell?
Yes, at face value, through the official exchange. You are refunded as soon as the ticket is bought.
Refunds and cancellations
The event is cancelled, what happens?
You are fully refunded, fees included, automatically.
Can I cancel my purchase?
It depends on the organizer's refund policy, shown on the event page before payment.
Organizers
How do I create my ticketing?
Create an account, then your organization from "Organizer space". The wizard guides you to publish your first event.
How much does it cost?
A decreasing commission on tickets sold, no subscription. Free events are free.
My account
I forgot my password
Use "Forgot password" on the login page, or log in with a magic link or SMS.
How do I delete my account?
From "My account › Profile", at the bottom. Your personal data is anonymized.
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